Resident Rights

Please click here to view the Australian Charter of Healthcare Rights.

To enhance our capacity to care for you, we need you to:

Make sure you have all the information you want and need to allow you to understand options and possible outcomes of treatment.
Know your medical history and give an honest medical history.
Advise staff if you have any financial difficulties in relation to your account.
Advise staff if your religious or cultural beliefs conflict with the recommended treatment.
Follow your treatment or tell us when you aren't following it.
Tell us if you are seeing another provider as this may affect recommended treatment.
Let your doctor know what prescription or over the counter medicine you are taking and if you use tobacco, alcohol or other drugs.
Advise of your allergies to medication, food or other causes.
Take responsibility for paying any "gap" (the difference between the total cost of treatment less any Medicare or private insurance rebate).
Think about how your behaviour affects other people's rights and behave in a way that does not breech these rights.
Comply with medical instruction designed to aid your recovery.
Comply with relevant hospital policies.